777ek Privacy Policy

1. Introduction

This Privacy Policy applies to all users of the 777ek website and platform, including registered players, visitors who have not yet registered, and any person who contacts 777ek customer support. By using the 777ek platform in any capacity, you consent to the collection and use of your personal data as described in this policy.

777ek is committed to protecting the privacy and security of all personal data entrusted to us. This policy sets out what data we collect, how we use it, with whom we may share it, how long we retain it, and what rights you hold over your own data. We periodically review and update this policy; the effective date at the top of this page reflects the most recent revision.

2. Data We Collect

777ek collects personal data from you in the following circumstances:

• Registration data: When you create a 777ek account we collect your name, date of birth, mobile number, email address and preferred payment method. This information is necessary to open your account, verify your age and fulfil our identity obligations.
• KYC verification data: To comply with anti-money laundering and identity verification requirements we may collect copies of identity documents such as your national ID card or passport, and proof-of-address documents such as a utility bill or bank statement.
• Transaction data: We retain records of all deposits, withdrawals, bonuses claimed, bets placed and game results associated with your account. This data is kept for regulatory compliance, dispute resolution and fraud prevention.
• Technical and usage data: We automatically collect IP address, device type, browser version, operating system, session duration, pages visited and click patterns. This data helps maintain platform security, diagnose technical issues and improve the user experience.
• Customer support communications: When you contact 777ek support by email or chat we retain a record of the communication, including any attachments, to resolve your query and maintain a history of interactions with your account.

3. How We Use Your Data

777ek uses the personal data we collect for the following purposes:

• To create and manage your player account, process your registration, verify your identity and maintain your account balance and history.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard and supported bank transfer channels.
• To comply with legal obligations, including anti-money laundering regulations, age verification requirements and lawful requests from regulatory authorities or law enforcement.
• To detect and prevent fraud, bonus abuse, collusion, money laundering and other prohibited conduct on the platform, including automated monitoring of betting patterns and account behaviour.
• To provide customer support, resolve disputes and send service-related communications such as deposit confirmations, withdrawal notifications and account security alerts.

4. Data Sharing and Disclosure

777ek does not sell, rent or share your personal data with unaffiliated third parties for their commercial or marketing purposes. We may share your data only in the following specific circumstances:

• Payment processors: We share minimum necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, Mastercard and bank partners solely to process your deposits and withdrawals.
• Identity verification providers: We may share identity document data with third-party KYC verification services to confirm your identity as required by applicable regulations.
• Game technology providers: Our platform operates games licensed from providers including Evolution Gaming, Pragmatic Play, Spribe and Ezugi. These providers may receive session data relevant to game delivery but do not receive financial or identity data beyond what is technically required.
• Legal and regulatory bodies: We may disclose personal data to regulatory authorities, law enforcement agencies or courts where required to do so by applicable law or a valid legal order.

5. Cookies and Tracking Technologies

777ek uses three categories of cookies: (a) Essential cookies — required for the platform to function, including session management, login state and security tokens; these cannot be disabled without disrupting core functionality. (b) Analytics cookies — used to understand aggregate user behaviour, page performance and navigation patterns; analytics data is anonymised before processing. (c) Preference cookies — used to remember your settings, such as language preference and responsible gaming tool configuration, between sessions.

You may control non-essential cookies through your browser's cookie settings. Disabling analytics cookies will not affect your ability to play games or access your account. Disabling essential cookies may prevent certain platform features from working correctly.

6. Data Retention

777ek retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data is retained for a minimum of 5 years following account closure, in compliance with applicable anti-money laundering and record-keeping obligations.
• Transaction records are retained for a minimum of 5 years from the date of each transaction, as required for financial compliance and dispute resolution.
• Customer support correspondence is retained for 2 years from the date of the last interaction, to support ongoing account management and dispute resolution.
• Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 777ek's data disposal procedures.

7. Data Security

777ek implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. Our key security measures include:

• SSL/TLS encryption on all data transmitted between your browser or device and the 777ek platform, preventing interception of data in transit.
• Hashed password storage using industry-standard cryptographic algorithms, ensuring that account passwords cannot be retrieved in readable form by any party, including 777ek staff.
• Access controls limiting staff access to personal data on a strict need-to-know basis, with access logs maintained for audit purposes.
• Regular internal reviews of data handling processes and security controls to identify and address vulnerabilities proactively.

8. Your Rights Over Your Personal Data

As a 777ek user you have the following rights in relation to your personal data. To exercise any right, email [email protected] with your registered account details and the nature of your request. We will respond within 30 calendar days.

• Right of access: You may request a copy of the personal data 777ek holds about you. We will provide this in a structured, commonly used format within 30 days.
• Right to rectification: If personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and where no overriding legal obligation requires its retention.
• Right to restrict processing: In certain circumstances — for example while a dispute about data accuracy is being resolved — you may request that we restrict processing of your data to storage only.
• Right to data portability: You may request your personal data in a machine-readable format so that you can transfer it to another service provider, where technically feasible.

Note that certain rights may be limited where exercising them would conflict with our legal obligations — for example our obligation to retain transaction records for regulatory compliance. In such cases we will explain the limitation clearly in our response to your request.

9. Third-Party Links and Services

The 777ek platform may contain references to third-party game providers and payment services. While 777ek selects its partners carefully and requires them to maintain appropriate data security standards under contract, 777ek is not responsible for the privacy practices of those third-party services. When you interact directly with a third-party service — for example when using your bKash or Nagad application to complete a deposit — you are subject to that provider's own privacy policy.

We encourage you to review the privacy policies of any third-party services you use in connection with the 777ek platform, particularly your payment provider, before submitting personal data to those services directly.

10. Changes to This Privacy Policy

777ek reserves the right to update or amend this Privacy Policy at any time. When we make material changes — for example changes that affect how we collect or use your personal data or that affect your rights — we will notify registered users by posting a prominent notice on the platform or by email to your registered address. The updated policy takes effect from the date posted.

Your continued use of the 777ek platform after an updated Privacy Policy has been posted constitutes your acceptance of the revised policy. If you do not accept the changes you must stop using the platform and may request account closure as described in our Terms and Conditions.

11. Contact and Data Controller

777ek is the data controller responsible for personal data collected and processed through the 777ek platform. If you have any questions, concerns or requests relating to this Privacy Policy or to how 777ek handles your personal data, please contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week.

Please include your registered mobile number and account username in any privacy-related correspondence so our team can locate your account and respond accurately. All privacy enquiries are handled confidentially. 777ek will never ask you to provide your account password, full payment card number or complete mobile banking PIN by email or chat — if you receive such a request purportedly from 777ek, report it to [email protected] immediately as it may be a phishing attempt.

12. Governing Law

This Privacy Policy is governed by the applicable laws of the jurisdiction in which 777ek operates. Any disputes arising out of or in connection with this Privacy Policy that cannot be resolved by mutual agreement shall be subject to the dispute resolution process set out in the 777ek Terms and Conditions.

By continuing to use the 777ek platform you acknowledge that you have read, understood and agreed to this Privacy Policy in full.

13. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable by a court or authority of competent jurisdiction, that provision shall be severed from the remainder of this policy. The remaining provisions shall continue in full force and effect and shall be interpreted in a manner consistent with the original intent of this policy as a whole.

The failure of 777ek to enforce any provision of this Privacy Policy shall not constitute a waiver of that provision or of 777ek's right to enforce it at a later time.